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But Before Contacting the IT Department: |
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Try These Things First to see if they help:
- Check that your cables are plugged in properly.
- Close and re-open your software.
- Reboot your computer.
Provide This Information to help us solve your problem:
- Where are you located? Building and Room#
- What is nature of symptom or problem?
- Are other people near you experiencing the same problem?
- When did you first notice the problem occurring?
- When was the last time it worked correctly?
- Mac or PC? and Operating System? and Wired or Wireless Connection?
- Your Contact Information!
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